We Love to hear from our customers
We love feedback. To be honest, we like positive feedback the best but all feedback is helpful. There is nothing more constructive than to see ourselves from our customers perspective. We strive to provide the type of auto repair experience that we would expect our friends, our families, and ourselves for that matter, to receive. Hearing what your experience was is our best guide.
If we're doing something that can be improved we need to hear it. If we're doing something that we think is not relevant but is widely appreciated, we need to hear that too. We can't think of a better way to take direction from our customers than to ask for a review.
Surveys are a great tool to capture a customer experience too. Unfortunately we really don't like being drawn into a lengthy critique where some sort of numerical ranking system is the method. We like a simple conversation the best. We certainly would love to hear you describe your experience with us and maybe a highlight, a low-light if any, and a smile.
Each letter, text, or online review is a little gift of time, thought and effort. We certainly appreciate the thought and it serves to assure us of that our drive to offer more than the expected is recognized. Thank you.