Privacy Policy for The Auto Station
Effective Date: September 30, 2024
Introduction
Welcome to The Auto Station's website. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including our use of a third-party online booking tool, Auto Ops, for appointment scheduling. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
When you use our website, particularly when booking an appointment through Auto Ops, we may collect personal information, including but not limited to:
- Name
- Contact information (email address, phone number)
- Vehicle information (make, model, year)
- Appointment details
Non-Personal Information
We may also collect non-personal information automatically as you navigate through the site. This may include:
- IP address
- Browser type
- Internet service provider (ISP)
- Referring/exit pages
- Operating system
- Date/time stamp
- Clickstream data
How We Use Your Information
The Auto Station uses your information for the following purposes:
- To facilitate and manage your appointments through Auto Ops.
- To improve our website and services.
- To communicate with you, including sending confirmations and reminders.
- To respond to inquiries and provide customer support.
- To comply with legal obligations.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Auto Ops: As our third-party booking tool, Auto Ops will have access to your information to manage your appointments.
- Service Providers: We may share information with vendors and service providers who perform services on our behalf — for instance follow-up, scheduling, and online vehicle reports with videos and photos that are meant to help explain what we're trying to remedy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Third-Party Services
Our website may contain links to other websites or services that are not operated by us. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party sites or services you visit.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you.
- Request correction of any incorrect or incomplete data.
- Request deletion of your personal data.
- Object to or restrict the processing of your personal data.
- Withdraw consent at any time.
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Auto Station
1240 Plains Rd E
Burlington, ON L7S 1W6
Phone: 289-635-2880
Email: info@theautostation.ca
